Refund and Returns Policy
At GrowBags.in, we are committed to providing our customers with the highest quality products and services. If you are not satisfied with your purchase, we are here to assist you with our hassle-free refund and returns process.
Eligibility for Returns and Refunds You may request a return or refund within 30 days of receiving your order under the following conditions:
- Damaged or Defective Products: If you receive damaged or defective products and are not satisfied after the first replacement.
- Incorrect Items: If you receive incorrect items and are not satisfied after the first replacement.
Return Process To request a return, please contact us at info@growbags.in with your order details and the reason for the return. We will review your request and respond within 1-3 working days. Once approved, we will provide instructions for returning the product.
Refund Process To request a refund, please contact us at info@growbags.in with your order details and the reason for the refund. We will review your request and respond within 1-3 working days. Approved refunds will be processed within 15 working days, and the amount will be credited to your original payment method if you are not satisfied with the replacement provided.
Timeframe for Refunds Once a refund is approved, it will be processed within 15 working days. The refund amount will be credited to your original payment method.
Contact Information For any questions about our refund and returns policy, please contact us at:
- Email: info@growbags.in